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Maintenance

PG&E Customer Authorizations not functioning

May 26, 2026 at 10:25pm UTC  –  May 29, 2026 at 1:00am UTC
Affected services
Leap Connect
Pacific Gas & Electric

Resolved
May 29, 2026 at 1:00am UTC

Maintenance ended

Created
May 26, 2026 at 10:25pm UTC

Hello, there is an active issue with Leap's PG&E Authorization process. Leap is working on fixing the issue urgently. Customers attempting an authorization with PG&E through Leap Connect will be unable to do so until we are able to fix the issue. We will reach out when we have a resolution.